Privacy Policy

This policy explains how NorthWest Exterior Cleaning collects and uses information when you visit this website, use the estimate calculator, request an estimate, or otherwise contact us.

Information we collect

We may collect information you choose to provide, including:

• Your name, email address, and phone number.
• Your property address and details about the cleaning services you are requesting.
• Estimate calculator answers, progress, messages, photos, and other information you submit.

We also receive limited technical information such as your browser type, device information, referring page, IP address, and website activity. This information supports site operation, analytics, security, and spam prevention.

How we use information

We use the information we collect to:

• Provide planning estimates and respond to questions or quote requests.
• Plan, schedule, and provide requested services.
• Maintain lead and customer records.
• Operate, secure, and improve the website.
• Comply with legal obligations and prevent fraud or abuse.

Service providers

We use service providers to host the website, deliver email, manage customer relationships, provide analytics, and protect forms from abuse. These providers may process information only as needed to perform services for us. They include Cloudflare, Google Analytics, Resend, JobNimbus, and Google services used for scheduling and address lookup.

This site uses Cloudflare Turnstile to prevent automated abuse. Turnstile processes limited technical signals to distinguish people from bots. Its processing is described in Cloudflare's Turnstile Privacy Addendum .

Cookies and similar technologies

The site and its service providers may use cookies or similar browser storage for security, analytics, essential site functions, and saving estimate progress. You can limit cookies through your browser settings, although some features may not work as intended.

Sharing and retention

We do not sell personal information. We may share information with the service providers described above, when required by law, or when reasonably necessary to protect our rights, customers, or website. We retain information for as long as reasonably necessary to respond to you, provide services, maintain business records, and meet legal obligations.

Your choices

You may ask us to review, correct, or delete personal information we hold about you, subject to legal and operational recordkeeping requirements. You may also ask us to stop contacting you.

Children's privacy

This website is intended for property owners and service customers and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Policy updates

We may update this policy as our website or business practices change. The date at the top of this page shows when it was last revised.

Contact us

Questions or privacy requests can be sent to info@washingpnw.com or made by calling (360) 389-3611.